Grimmelmann and Privacy as Product Safety

by on Mar.03, 2010, under general

I’ve been pretty haggard with work lately, so I’m a bit late on this, but James Grimmelmann has written a great paper called “Privacy as Product Safety”, to be published in the Widener Law Journal. It’s an adaptation of his “Myths of Privacy on Facebook”, and it’s quite good.

In his “Saving Facebook”, Grimmelmann explained the “social dynamics” of privacy problems on Facebook. He canvassed the social science literature to explain how and why people used Facebook, and what their behavior could tell us about proper regulation and privacy protections.

But in this article, he’s honing in on what I’ll call the “design dynamics” that he explored in his first article – that is, how the design of Facebook (or other such services) relates to its privacy problems. This idea isn’t new – he calls them “privacy lurches” in Saving Facebook, and they’re somewhat the focus of my “Losing Face” – but what is really great about this article is how Grimmelmann maps product liability law onto the scaffold of social network sites.

For example, on Google Buzz:

“Buzz as a whole is a powerful, possibly revolutionary product—but it also launched with a serious design defect. Just as an otherwise-useful buzzsaw is still unreasonably dangerous to life and limb if it sports a flimsy handle, the auto-add feature made the otherwise-useful Buzz unreasonably dangerous to privacy.”

In “Losing Face”, I mostly gave up on law as a tool to fix the defective designs of social network sites. I’m interested, and excited, by Grimmelmann’s effort to adapt liability law to achieve an admirable end.


Dispatches From The Front: 12 Hours On ChatRoulette

by on Feb.12, 2010, under general

I can’t stand a lot of popular (and, sadly, sometimes scholarly) writing about cyberspace. So much of it is breathless hype, superficial snapshots, and baseless theoretical wankery.

For example, when Second Life was booming, a lot of people were writing a lot of things about its business and investment potential, without ever having once walked around in it. That’s a critical difference, because you stop thinking about Second Life as next international marketplace the first time you’re caged and accosted by an anthropomorphic fox, endowed in a diverse, imaginative, and physically impossible manner. The data tell a different story.

Now, people like Eszter Hargittai have been diving deep into the data for years. But the great thing is that now everyone is doing it.

Take, for example, ChatRoulette. ChatRoulette is a service whereby any two users with webcams can be randomly assigned to one another. You log in, you click go, boom, you’re chatting with another random user.

Now, just from that, I might imagine all sorts of things about ChatRoulette. I might characterize ChatRoulette as the next wave in deliberative discourse, allowing individuals from different backgrounds and cultures to talk face to face in a totally unscripted and unforced fashion. I might prophesize an even smaller global village, where people could simply reach out to one another, connect, say hello, and find out that hey, someone cares. I could create all manner of handwaving, hypothetical bullshit.

Luckily, we have data. Not drawn from any peer-reviewed journal. This is ChatRoulette, as documented by one intrepid, devoted, and bored reddit user, who spent 12 hours on the site and posted the results:

1276 cams viewed

  • Conversations 34
  • Avg. Conversation Duration: 23.7 sec
  • Long: 5 min 56 sec
  • 298 naked masturbating men
  • 678 non masturbating males
  • 152 fake cams
  • 148 females or mixed m/f
  • boobs shown you ask? 0.0
  • Cum shots: 2
  • man having sex with racoon viewed 23 times
  • not counted: repeats, no cam, empty rooms people with dolls and signs.

Edit: I generally waited untill the other person switched the cam, although for fake vids I switched the cam Edit: Logged on and saw my first legit real girl with exposed breasts. Final Edit: will log 12 more hrs. after my show to get a complete 24 hr sample.

This, ladies and gents, is what good Internet research and analysis looks like. So thank you to the brave few on the front lines.


SSRN

by on Feb.11, 2010, under general

On SSRN now. Here’s my profile, and here’s Losing Face on SSRN.

Speaking of which, I’m considering pointing all the links to Losing Face on this site to the SSRN version (rather than to where it is stored on bepress or my server).

On the one hand, I’m thinking that this might be worth it as a sort of publicity thing: if I suddenly get a bunch of downloads, it would be better to have them all on one version for the purposes of it getting noticed, rather than have it spread out across several versions. (The version of Saving Face linked to by the NYT got several thousand downloads, and would’ve made it one of the most downloaded articles on SSRN of all time!)

On the other hand, I’m not sure if it’s worth the effort, and I sort of like having easy control any time I want to make an incremental change and not have to worry about sitting through the SSRN review process.

Anyone out there have any advice? Does it really matter?


The Bad Buzz about Buzz

by on Feb.10, 2010, under general

I haven’t had the chance to play with Google Buzz yet. I’m usually an ultra-early-adopter, but I’ve been too swamped with work these last few days to do so.

But frankly, after reading the panicked privacy reactions from early adopters, I’m pretty glad I didn’t.

Email address publishing? Autofollowing? “Terrifyingly accurate” Android location awareness publishing and posting photos from cellphones that were never before uploaded?

And everything’s opt-out?

It’s like Google carefully studied every complaint, real or imagined, about the privacy practices of Facebook, Twitter, etc…and then rolled all the rollicking horrors into one service.

No, thanks.

edit: Grimmelmann agrees.


BucketWise

by on Feb.09, 2010, under general

Not to belabor the point, but the “bracketing effect” / “envelope model” for banking is still really, really important. The problem is that no banks will build it into their software (maybe they make too much money off overdraft fees?)

BucketWise is a free, simple, locally-hosted application that allows you to do it yourself. Take your general fund, allocate it among constituent funds, and budgeting becomes comprehensible. Watch the demo video.

Is it as convenient as having it built right into your online banking? No. But it’s better than nothing, and maybe it will finally convince someone that harnessing the bracketing effect for better budgeting is the killer app of online banking.


Bailenson

by on Feb.09, 2010, under general

I attended a Berkman Center luncheon the other day where the keynote speaker was Jeremy Bailenson. Bailenson runs the Virtual Human Interaction Lab at Stanford. From their page:


The mission of the Virtual Human Interaction Lab is to understand the dynamics and implications of interactions among people in immersive virtual reality simulations (VR), and other forms of human digital representations in media, communication systems, and games. Researchers in the lab are most concerned with understanding the social interaction that occurs within the confines of VR, and the majority of our work is centered on using empirical, behavioral science methodologies to explore people as they interact in these digital worlds.

The talk (video, audio at link) was really great:

Unlike telephone conversations and videoconferences, avatars – representations of people in virtual environments – have the ability to control their physical appearance and behavioral actions in the eyes of their conversational partners, strategically enhancing or hiding features and nonverbal signals in real-time. Jeremy Bailenson – founding director of Stanford University’s Virtual Human Interaction Lab – explores the manners in which avatars change the nature of remote communication, and how these transformations can impact the ability to influence others in social and professional contexts.

A lot has been written about cyberspace law and policy, but not a lot of people (to my knowledge, at least) have done the heavy-lifting on exploring how people actually behave in these environments. Even the HCI literature, or that to which I have been exposed, tends to focus on usability, rather than framing effects and so forth.

I was very much impressed by the talk Bailenson gave, and by the work his lab is doing. While I’m not sold on the merits of all of it – I have a deep and ineradicable bias against anything that takes Second Life seriously – the point is that this is the sort of research that needs to be pursued if we are to understand how digital environments affected human communications and interaction.

Read their papers. Or, at least, check out the talk. It’s good stuff.


PadMapper

by on Feb.09, 2010, under general

From the “How Did I Survive Without This” Dept: PadMapper.com.

Simple enough. PadMapper extracts Craiglists/etc listings, allows you to filter down by parameters (e.g. minimum bedrooms, bathrooms, wood floors, granite countertops, etc), and places them on a map, so you can easily visualize location as well.

Great way for me to make sure my next place is sufficiently close to the Charles River Bike Trail. Now if they’d only overlay it with a map of the MBTA…


Syndicated with…myself!

by on Jan.12, 2010, under general

In the old days of print journalism, syndication was the sign you’d made it. A symbol of prestige and influence that meant one had a breadth of voice worth reckoning with.

Web syndication? Not so much. But I decided to syndicate with myself today, which feels vaguely dirty, but nonetheless oddly appropriate.

If you see posts from now on posted by the user chris@mitblogs and/or falling under the category mitblogs, those are posts that I have made to MITAdmissions.org. Like today’s entry about FIRST Robotics, for instance. The link in the title also goes there, not here.

I don’t blog for MIT terribly often – our student bloggers are much more interesting – but when I do it’ll be here too!


Kickoff!

by on Jan.12, 2010, under mitblogs

No, this entry is not about Kelly Clarkson. It's about FIRST Robotics. This past weekend, I attended the Founder's Reception and Kickoff Event on behalf of MIT Admissions. I'll explain how FIRST and KC are connected in a moment. But first, let me explain...FIRST.

FIRST (which stands for For Inspiration and Recognition of Science and Technology) was founded by inventor Dean Kamen and MIT professor Woodie Flowers back in 1989, before most students now applying to MIT were even born. The goal of FIRST, broadly speaking, is to inspire students towards a lifelong devotion to science, technology, and engineering.

FIRST works something like this: every year, in January, a star-studded team of engineers on the Game Design Committee unveil that year's game to the 37,000+ students on 3,000+ teams in 12 countries worldwide. The games change every year, but always certain things remain the same: two alliances of three robots each compete against each other on a small, enclosed field, roughly the size of a small basketball court. The robots are based off of common kits to which teams add their own modifications and designs (subject to a sort of "salary cap" meant to mitigate economic, rather than engineering, advantages). Teams then have six weeks to conceive, design, and build their robots, which are then sent out to at least one of 57 Regionals across the world. Then, at Regionals, they'll compete against a field of dozens for the chance to qualify for the Championship Event in Atlanta.

But the competition isn't the point of FIRST, or rather, it's a means, not an end. The point of FIRST is, in the words of Wikipedia, to "promote a philosophy of teamwork and collaboration among engineers and encourages competing teams to remain friendly, helping each other out when necessary", in addition to getting students excited about science and technology.

And boy, do they get excited. Trust me, you haven't seen excited until you've seen 6,000 students in an arena, dressed and painted in their team colors, banging away on noisemakers, screaming themselves hoarse with chants, with every emotion they have riding on the backs of the robots they've built. I'm not posting a competition video here because a grainy 480x360 video can't do it justice - you need to go to a regional event and see for yourself.

FIRST might just be the best opportunity for aspiring techies to learn not just how to wield a soldering iron but how to interact with others in the spirit of "gracious professionalism." The spirit of "coopertition" that FIRST inculcates among its participants characterizes the MIT campus spirit too - students working hard, working smart, collaborating well, and tempering their technical, interpersonal, and leadership skills under a healthy, educational, and beneficent duress.

Perhaps that's why - as Woodie said at Kickoff - 1 in 9 MIT students participated in FIRST in high school. That's not to say that FIRST is a prerequisite for admission, or that it gives you a dispositive advantage in admissions (after all, invert that statistic and you'll see that 8 of 9 MIT students didn't participate in FIRST). What FIRST does is help inspire students to pursue careers in engineering, science, and technology; to endow them with the time-management and prioritization skills that will make them successful competitors in any field; and to develop in them the collaborative spirit that will make them a success in any interpersonal endeavor.

These characteristics are shared by many great students, and thus many great MIT applicants, and so the subset of students who participate in FIRST and those who enroll at MIT intersect comparatively often. To use the language of formal logic, FIRST is not a necessary condition for admission to MIT, but excellence in FIRST (as demonstrated best by letters of recommendation from mentors and/or examples of engineering work) may be sufficient to show us some of what you've got to offer.

So what does FIRST have to do with this Kelly Clarkson song?

First, when it dropped in 2004, I was a subteam captain and the spirit leader (which is sort of like cheerleader, only much geekier) of Team 1073 during my personal favorite FIRST game. After graduating, I continued to mentor the team throughout college. Now, I am, to the best of my knowledge, the first FIRST alumnus to be an MIT Admissions Officer. So the date on this song makes me more than a little nostalgic. I did a lot in high school - football, newspaper, theater, skiing - but all these years later FIRST remains the best thing I ever did, because it taught me all the skills I outlined above. I didn't even pursue science or engineering in college, but I am far and away the better for my FIRST experience.

Second, and more importantly, the song shares the title of this year's game: Breakaway. Here's the animation describing the game, created by NASA's Dave Lavery, posted to YouTube by Team 801:

To read more about the game, you can read this great article in Popular Mechanics about FIRST, this year's game, what went into its design (sneak preview: the lead engineer of Cirque de Soleil was brought in to help this year!), etc.

For those of you who are seniors, I know the excitement and stress of applications season has been inexorably followed by the excitement and stress of FIRST season. Let me give you some advice, bad news first. Bad: your college application season will not go perfectly. No matter how good of a student you are, no matter how polished your application, some irreconcilable tension will remain. Good: your FIRST season CAN go perfectly, because the point of FIRST is not to win or lose, the point of FIRST is to develop all the skills I mentioned above, because they will help you be successful no matter where you go and no matter what you do.

Come to think of it - why are you still reading this blog? Isn't there a robot that needs building? That crate won't pack itself! Good luck, and see you at the championship!


Losing Face: An Environmental Analysis of Privacy on Facebook

by on Jan.06, 2010, under papers, rfc

Yesterday, I submitted Losing Face: An Environmental Analysis of Privacy on Facebook to a variety of science and technology law reviews. Its abstract is as follows:

This Article contributes to the ongoing conversation about privacy on social network sites. Adopting Facebook as its primary example, it reviews behavioral data and case studies of privacy problems in an attempt to understand user experiences. The Article fills a crucial gap in the literature by conducting the first extensive analysis of the informational and decisional environment of Facebook. Privacy and the environment are inextricably linked: the practice of the former depends upon the dynamics and heuristics of the latter.

The Article argues that there is an environmental element to the Facebook privacy problem. Data flow differently on Facebook than in the physical world, and the architectural heuristics of privacy are absent or misleading. This counterintuitive informational environment waylays privacy practices, opens a gulf between expectation and outcome, causes a crisis in self-presentation, and facilitates what Professor Helen Nissenbaum calls a loss of contextual integrity.

The Article explores possible interventions. It explains how regulatory solutions and market forces are themselves hindered by the the deficient privacy environment of Facebook and can’t solve all of its problems. This Article recommends renovating the design of Facebook to privilege privacy practices and proposes specific interventions drawn from the computer science and behavioral economics literature. It concludes with a message of cautious optimism for the emerging coalition of engineers, academics, and practitioners who care about privacy on networked publics.

The Article is a heavily revised adaptation of the thesis I conducted for Ethan Katsh and Alan Gaitenby at the University of Massachusetts, Amherst. If you’ve read my thesis (entitled “Saving Face”; title changed to avoid confusion with James Grimmelmann’s excellent Saving Facebook, recently published in the Iowa Law Review), then you’re familiar with the broad contours of the idea.

Losing Face, however, has been both greatly refined in its argumentation and noticeably reworked in its format (bah Bluebook) over the last year or so. I received invaluable feedback and assistance over the last from many people during this drafting process, including Helen Nissenbaum, researchers and interns at the Berkman Center for Internet and Society, but most indispensably James Grimmelmann, who helped me navigate the convoluted and mystified norms and logistics of the publication process.

I’ve posted a copy of the Article here and on BePress for further comment while it wends its merry way through the editorial process. This is a draft only, and should not be used for citation. I’ve endeavored to make all references as clear as possible, though some are not as clear as they will be in the final version because I haven’t nailed down all the infras and supras yet. If you have any questions, comments, or concerns about Losing Face, please feel free to drop a comment here or shoot me an email.